Today I had a chance to do a quick interview with Anna Mason from MapAction.
The interview is an mp3 audio file recorded on my phone. My apologies if the sound quality isn't the best. Click on the link below to download the mp3 file.
You can see more MapAction pics on their flickr page. After the interview, Anna did mention that in addition to the ESRI software mentioned in our chat, they are also heavy users of QGIS and OpenStreetmap data. MapAction are doing awesome work and I am really pleased that organisations such as this exist!